1. What cookies are
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and to personalise content and advertising.
Similar technologies such as web beacons, pixels and local storage perform some of the same functions. Where we refer to "cookies" in this policy, we mean all of these technologies.
2. How we use cookies
We use cookies for the following purposes:
- To make the site work. Cookies are essential for core functionality such as keeping you signed in, remembering your cookie preferences, and protecting your account and our systems from fraud and abuse. These cookies cannot be switched off.
- To understand how the site is used. Analytics cookies help us measure visits, understand which pages and features are most useful, and spot problems so we can improve the experience. These are only used if you allow them.
- To make our marketing more relevant. Marketing cookies help us measure advertising performance and limit how often you see the same advert. These are only used if you allow them.
3. Categories of cookies we use
Strictly necessary
These cookies are required for the website to function and cannot be disabled. They include session and authentication cookies, load-balancing and security cookies, and the cookie that stores your consent choice.
Analytics
These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. Where you allow analytics, we use Google Analytics to measure page views, sessions, referrers and general location.
Marketing
These cookies are used to track visitors across websites in order to display relevant advertising, and may be set by third-party advertising partners. Where you allow marketing, we use Google Tag Manager to manage tags and measure campaign performance.
4. Specific cookies we use
The exact cookies in use can change as the site evolves. The main ones are:
| Name | Category | Purpose |
|---|---|---|
| rmt_cookie_consent | Necessary | Stores the cookie choices you make on this banner so we do not ask you again. |
| Authentication and session cookies | Necessary | Keep you signed in and protect your account. |
| Load balancer / security cookies | Necessary | Distribute traffic and help prevent fraud and abuse. |
| _ga, _ga_* | Analytics | Google Analytics, used to distinguish visitors and measure site usage. |
| _gid | Analytics | Google Analytics, used to distinguish visitors within a single day. |
| Google Tag Manager cookies | Marketing | Used to manage tags and measure advertising performance. |
5. Managing your consent
You can change your choices at any time using the "Cookie preferences" link in the footer of every page, or by clearing cookies in your browser settings. If you withdraw consent, the relevant cookies are deleted and the associated services stop loading on your next visit.
6. How to control cookies in your browser
Every major browser lets you view, delete and block cookies, and you can usually block third-party cookies as well. Browsing privately or using your browser's "Do Not Track" setting also reduces what can be stored. Note that blocking strictly necessary cookies will stop parts of the website working, including sign-in and checkout.
7. Consent and third parties
Where you allow analytics or marketing, third-party providers such as Google may process data under their own privacy policies. We do not control, and are not responsible for, the content of those policies.
8. Children
Our services are not directed at children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will delete it.
9. Changes to this policy
We may update this Cookie Policy from time to time. The version published on this page at the time you visit this website applies to your visit. Material changes will be reflected by the reappearing of the consent banner.